FAQ & Support

Licensing

How do I license and download a track ?

A: Once you have found the tracks you want simply click License This Track and select the License Type best suitable for the intended use. Then register your details when prompted and complete your purchase.

Once payment is completed login to the Store, using your account details. Click to view the purchased license and download the master file. You will receive the track in high resolution WAV format.

See all features in the image blow.

blanket-license

B: You can also collect favorite music tracks during your search by clicking the ”To Cart” button on the bottom left of the media player, and then decide on your purchase later.
To listen through your favorites click the ”Shopping Cart” button on the top of the media player. You can also create your own track lists and categories with this feature.

How do I license and download a Volume Discount or Full Score ?

A: Blanket License ( Volume Discount )
You can purchase a ”Volume Discount / Blanket License” for multiple tracks, and build your own score. This license type allows you to select any multiple tracks at a volume discount. You can buy a blanket license on the upper right corner of the music store:
blanket-license

Or just click HERE

B: Full Score License
Or search Full Scores under ”Full Scores” in the upper navigation Menu.
The Full Score play widget looks a little bit different from the Single Tracks widget, but works just the same.
However, you can also purchase the Full Volume / Soundtrack at once. At a bundle discount. ( See image below: )

Full-Score-Play-Interface

Browse the various tracks within the widget. Click the track titles to listen !

1: To license the full score or to read more just click the ”Read More | Buy” button down in the right corner ( see image ). BUTTON-READMORE-BUT-FIX4

 
 

Then you can read more about the Score and make your purchase by clicking ”Purchase Full Score”. Make sure to select the proper license type ( see below ).

Purchase.Button

 

 

 
 

Once payment is completed you can download the WAV files directly from this website – or via your email account. An email notification will be sent to you with your receipt and download links.

 

2: You can also license ”single tracks” from the media player:
Select the music track and click the small black shopping cart on the upper right corner of the Play Widget. Then just follow the same steps as described above ( Single Tracks Licensing ).

 

If I need an AIFF or mp3 file version etc, can you provide it ?
Sure, just drop us an email and we will send an alternative file version. Free of charge.

Do you provide STEMS for your tracks ?
YES we can provide you with stems for most of our music tracks, for an extra cost.
Just contact us !

Are the tracks Royalty Free ? and what does that mean ?
All the music and sound listed in this library is 100% royalty free, which means that you do not need to pay any additional royalties.

Do I need to submit a cue sheet ?
Yes, but only for broadcast or theater usage. This is just industry standard.
If in doubt, you can always contact us and we will help you !

Do you have a returns policy ?
Once a track is purchased and downloaded we cannot accept the track back as it could have been duplicated.

How many times can I use a track ?
The license you select applies to the use of the track. If you buy a “personal/home” license and want to use the track in a broadcast or for business use, you will need to ”upgrade” to the appropriate license.
You can use the track as many times in that project as you wish as long as it meets the license agreement.

Make changes to a music track ?
If you need any changes to a music track that you have purchased (i.e. in length or mix etc.) we can do so. Just contact us !

The Music Library

What exactly am I purchasing ?
When you purchase music and sound you are NOT obtaining OWNERSHIP of the music or sound track, you are in fact purchasing a LICENSE to use the recording within your media production ( or for private use ), whether or not your production is released commercially. The original producer/composer of the music and sound will always retain OWNERSHIP of the recording and composition.

How do I search for music ?
Easy, just search the music or SFX libraries by clicking the Categories to your right >>>>

You can also search the same categories and genres withing the Catalog itself.
Type in keywords in the search box. Or you can use the built in ”track selector” for slide scrolling !

About Music Search:
Single Tracks
You can search by either FILM MOOD or INSTRUMENTATION categories:
The upper sidebar menus are suggested user categories and point to ”Cinematic Relevance or Film Genres” ( Action, Drama ).
Whereas all other categories are ”Musical Genres or Instrumentation” ( Orchestral, Ambient, Jazz etc.. )

However,
some categories are merely suggestions. As a music cue can have many attributes, and therefore also be suitable for various cinematic use, we recommend you also check out any related categories and genres.

Full Film Scores & Soundtracks
We recently introduced an option to License ”Full Scores & Soundtracks”. Which is exactly what it sound like – A FULL MOVIE SCORE. With all the dynamic ins and outs, ups and downs, Intros, Build Ups, Backdrops, Finales and End Credits etc.
All tracks framed nicely within the same Texture, Theme and Cinematic Universe. Making it easy for serious filmmakers to properly score a film with real hollywood pristine.

Most of these music tracks are also available as individual downloads and can be purchased with a normal single track option ( see above ).

Upon purchase of a FULL SCORE license you will get a volume discount. And all tracks downloaded at once. You can find our ”boxed scores” in the main menu above under ”Full Scores & Soundtracks”. Or you can browse them within the music catalog widget ”Full Filmscore – TITLE”.

Register

In order to License and Download music or sound you need to Login ( does NOT apply to Full Scores & Volumes licensing. But doesn’t hurt anyway. ). If this is your first time here you can register upon your first selection of any audio track. Or you can register HERE

Registration is valid for both the Music Catalog and the SFX Catalog.
Registration is fast, easy and free. Once registered you can login at any time !

Why register ?
Registration is quite necessary as the details you provide will be used on your Licensing Contract, which will be delivered to you automatically together with your music file. The information you provide is rather basic and will not be used for any other purpose. Registration also gives you benefits such as Free Demos and Online Support as well as the ability to keep track of your songs and licenses.

Royalty Free Music Explained

The term royalty free means free of mechanical royalties. These are royalties that you would pay if you used commercially-released or library music in your production every time you made a copy of the music. That is to say every time a piece of music plays in your production you are making a copy, so you pay a fee. The fee amount depends on; how long the music is featured each time it plays, how and where the production will be used and how many times the production will be duplicated.

A lot of ´royalty free´ music websites use the term quite loosely and the fee you pay for a licence will vary considerably depending on how many copies are to be made or how and where the production will be broadcast or distributed. With Soundtrack Bay you pay a set fee which covers you for unlimited copies, any kind of broadcast and world territory.
However, the License Fee covers one project only ( Film, TV production, Audio book etc ). Should you wish to use the same music track in another production you will need to purchase another license. Or you can purchase a one fee Buy Out License ( License C ) that grants you the right to use the music in unlimited productions for unlimited time.

The term ‘royalty free’ does not mean free of performance royalties. These are royalties that are generated when music is performed publicly (eg broadcast on television or radio or played in a cinema or theatre etc). These royalties are funded from the broadcaster’s licence fee ( not You ) that is paid to the relevant performing rights organisation ( PRO ). The performing rights organisation will then distribute these royalties to the composer or copyright owner.

If your production is to be performed publicly, please fill in performing rights organization ”cue sheets”. These inform the broadcaster of the music title, composer name, copyright owner and duration of the music used in your production. This information is passed on to the relevant performing rights organisation who then pay the copyright owner the royalties they are due. This is standard industry praxis and costs you nothing – but ensures the performance royalties generated go to the composer.

Custom Music

If you are considering original custom made music for your film or project you can leave us a note HERE and we will get back to you within short.

Should you have any questions at all or if you need any help please feel free to contact us via the contact form below.

Thanks !

Email Support

Soundtrack Bay Team